At Somar Clothing, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return. To be eligible for a return, your item must meet the following conditions:
- The item must be unused, unworn, and in original condition
- The item must be in its original packaging
- A valid receipt or proof of purchase is required
Items that do not meet these criteria will not be accepted for return.
Non-Returnable Items
The following items cannot be returned:
- Sale or discounted items
- Gift cards
- Undergarments or personal wear items (for hygiene reasons)
Return Process
To initiate a return, please follow these steps:
- Contact us at support@somarclothing.com with your order details
- Our team will review your request and provide return instructions
- Ship the item back to the provided return address
Note: Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status.
- If approved, your refund will be processed within 5–10 business days
- The refund will be issued to your original payment method
Please note that shipping charges are non-refundable.
Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrectly delivered
If you need an exchange, contact us at support@somarclothing.com.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit card company (it may take some time before your refund is officially posted)
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us at support@somarclothing.com.
Contact Us
If you have any questions about our Refund & Returns Policy, please contact us:
- Email: support@somarclothing.com